So I guess I’ll return it. I sent Soundcore CS an email about this, but since I had it shipped quite a long way, I would love for any software solution, not to shipping back and forth that would take a lot of time. No matter how long I charge the right earpod, the battery indicator shows that there is only about 10% left, and as soon as I play a track, it just shuts down, when I reconnect, the battery level keeps changing, from 10% to 30%, but it shuts down within 30 seconds as soon a track is played. To preserve battery lifespan, fully charge at least once every 45 days. I am not able to debug what the issue is, but basically the right earpod does not last for more than 30 seconds despite charging it completely. Does someone know what to do/ who to contact? The right earbud will automatically connect with the left earbud when taken out of the charging case. And they worked perfectly up until recently, where the right earbud would randomly turn off. There’s one more thing that you could try to fix the charging case which would be to short out the left charging pins in the case with a paperclip that is bent at the very tip/end. My soundcore started giving me problems within 2 months of purchase. Thank you guys for all the help! Soundcore Liberty Air User Manual Product Number A3902 Î Î Ď§ĎŁĎ Î ĎĄĎ Î­ Bluetooth Earphones / Soundcore Liberty Lite 51005001204 V01 UĹživatelskĂĄ pĹ Ă­ruÄ ka ... (the right earbud is (For 1 second) connected to the left earbud). What You Get: Soundcore Liberty Lite, Charging Case, XS/S/M/L EarTips, XS/S/M/L EarWings, Micro USB Cable, and friendly customer service. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. Go to the Bluetooth® menu on your device and select “Liberty Lite”. Hi everybody, Reduce the distance between your right earbud and your audio device. It may be possible that the battery in has not done 1st charge to form SEI layer. Does anyone have issues like this? Seems to be a defective earbud. So now if I connect the case to the charger and put the buds inside the case, both of them are charge until full. 3. As far I see you tried everything to get out of that issue. This is the first I have heard of this particular problem so I wouldn’t worry about the same thing happening with a replacement set. If I continue to keep the lid open and take out the buds, then put inside the case again, the buds won’t charge anymore (no LEDs lit). There is a protective film on your SoundCore Liberty that needs to be removed from the charging part of each earbud before use. 2. I check about a minute later and the left light is off. May be you add a video as well, this helps often more than a Thousand words. ... Only take one earbud out of the charging case. This video is unavailable. Only Soundcore Liberty Air 2-L appears. I am not able to debug what the issue is, but basically the right earpod does not last for more than 30 seconds despite charging it completely. I put the buds in the case and I see they both have lights on. If that doesn’t work, you could try another cable and wall charger. After charging them over night, they only last for 1 hour max. I received last week these earbuds , I having the same issue , sometimes the earbuds cannot get to 100% even the case is fully charged and the earbuds in it a whole night , then the battery of the earbuds drain after 30min of playing music. Zolo Liberty+ right bud always charging. Earbud status indicator. Your not the only one having this issue mine are new as well don’t buy the dusty contact thing. Power a Week of Listening: Using our Anker heritage and high-efficiency power cells, Liberty Neo delivers over 3.5 hours of playtime from a single charge and an extra 9 hours in the compact charging case. Double click the multifunction button on both earbuds simultaneously. What should I do if the Liberty Air disconnects? I hope this issue gets resolved, I really love the buds, I made a lot of friends buy this, but now I am worried about the reliability. Buy Soundcore True-Wireless Earphones Liberty Lite by Anker, Wireless Headphones with 12-Hour Playtime, Graphene-Enhanced Drivers, Microphone and Bluetooth 5 (Metallic Black) (Renewed) at Amazon UK. It does not appear on my phone on Bluetooth so I can not pair my phone with it. Ultra-Lightweight Build: Each earbud weighs just 0.2 oz to ensure you enjoy a fatigue-free experience, no matter how long you listen. So please wait! I have used the buds until they are out of juice, and recharge them till full, but the same problem still persist. Firstly, as everyone already knows, the case is too small for any other buds. Powered by Discourse, best viewed with JavaScript enabled, Soundcore Liberty lite right earpod not charging beyond 10%. 2. If so, is there anyway I can fix it? Soundcore Liberty Air charging case questions I've had my Anker Soundcore Liberty Air earbuds for about 2 weeks now, and I love the buds themselves, but something I loathe is the charging case. If I keep the lid of the case open, I can see the buds are charging (both LEDs on the buds are steadily lit) for a minute, then both LEDs are turned off. CASEMATIX Compact Black Carbon Fiber Style Protective Clip On Earbud Case Fits Anker Soundcore Liberty Lite and Liberty Neo Bluetooth Headphones In Charging Case – DOES NOT FIT LIBERTY AIR. Soundcore Liberty Neo Earbud status indicator Flashing red (once every minute) ... is connecting to the right earbud) but earbuds are not connected to your device Rapidly flashing white (Right earbud) ... Earbud Input Rating 5 V 0.3 A Charging Box Input Rating 5 V 1 A Charging time 1.5 hours Soundcore Liberty Neo User Manual ... Open or close the charging case to activate the LED battery indicator on the charging case. After your phone has connected to Liberty Air, delete it from the list of paired devices. Thanks for the information, I will contact them. I have tried all replies except charging them while the case is charging, and I don’t want to do the paperclip thing because I don’t want to break it. Document Includes User Manual User Manual_Part 1. There is a protective film on your SoundCore Liberty that needs to be removed from the charging part of each earbud before use. USA: 1-800-988-7973 Mon-Fri 9AM-5PM (PT) International Markets Then you really should contact the service. Because mine does this when they are already charged, Thank for your reply. You entered “our family” and there will be any help we can offer! Use the buds till empty then recharge. Please regard : weekend (The Anker crew will be ready for you on Monday asap !). If it don’t improve then contact customer support. After the reset I’d leave the buds and case to charge until the lights go out. 3. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. Double click the multifunction button on both earbuds simultaneously. Unfortunately, the in-ear fit might not be the most comfortable to wear during long periods of time, but since they also have a very short battery, you’ll have to take breaks to recharge them anyway. So I don’t thing they are fully charged, Hmm, clean the charge ports on the earbuds and then insert them into the case and make sure to press downj on them to esure good connection, Well I purchased this yesterday and they are all new and clean so I don’t think the connector would be the problem. I just got a pair of soundcore liberty air headphones. This video shows how to fix and reset your SoundCore Liberty Air in case the left earbud is not working. Free delivery and returns on eligible orders. I have tried completely draining the battery on both the earphones, I have tried multiple devices, both iOS and android, but no luck. I have tried resetting both earbuds several times but nothing worked. Take the left earbud from the charging case or press once to turn on the left earbud—t… see more Yes, you can use the right earbud independently by taking it out from the charging case while keeping the other side in the charging case. Put the earbuds back to the charging case and take them out again. Soundcore Liberty Lite, Charging Case, XS/S/M/L EarTips, XS/S/M/L EarWings, Micro USB Cable, and friendly customer support. Buy Soundcore Liberty Air True Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Playtime, Touch Control Earbuds, Graphene Enhanced Sound, Noise Cancelling Microphones and Secure Fit (Black): Earbud Headphones - Amazon.com FREE DELIVERY possible on eligible purchases Soundcore Liberty Lite, Charging Case, XS/S/M/L EarTips, XS/S/M/L EarWings,Micro USB Cable, and friendly customer support. The Anker SoundCore Liberty Lite block a good amount of ambient chatter and they barely leak so you’ll be able to raise your volume without bothering colleagues surrounding you. About a month and a half ago, I purchased a pair of soundcore life P2 earbuds. Costing half the price of AirPods, Anker’s Soundcore Liberty Lite true wireless earbuds deliver a lot of value and decent sound — if you can put up with some of the frustrations. LED behaviour (Earbuds) Breathing white TWS connecting Steady white for 1 second TWS connected • When powered off, press and hold the multi-function button on both earbuds for 1 second, the earbuds will enter TWS connecting mode. I’ve had the Soundcore Liberty 2 earbuds for about 4 months and never had any issues until now. Controls To hear the sounds that surround you without removing But the charging / carrying case they come with makes up for this with two full days of extra charge, and the ability to quick charge an hour’s worth of battery life in about 15 minutes. Try following the method listed in this post, if all else fails send a message to support@anker.com Watch Queue Queue. If I keep the lid of the case open, I can see the buds are charging (both LEDs on the buds are steadily lit) for a minute, then both LEDs are turned off. Normally after they’ve been in the case for an extended period (like overnight). Hi everybody, I have this unit (Anker Liberty Air) from yesterday, and I notice that with the charging case fully charged, put the buds inside does not charge the them. The case doesn’t fully charge the earphones. One month into using them, i'm constantly having problem with my left earbud, which won't charge until i fiddle with it in the charging case like 10 minutes. I am having this same issue. My right earbud will randomly just not work. Soundcore Liberty Lite BT Headphones user manual 1 details for FCC ID 2AOKB-A3901 made by Anker Innovations Limited. Charging Remove the film on the earbuds when taking them out of the charging case for […] When I pull them out of the … Now, it won't turn on, and when I try to charge it, the white LED will come on for a split second, then switch to the red one, but not at full brightness. This weekend I wanted to use both earbuds at the same time but the right earbud wouldn’t connect to my phone. Insert the earbuds into the inner canal of your ears. My soundcore started giving me problems within 2 months of purchase. When I connect the buds with my iphone and another android table, the battery showing only abou 30-40% charged (even though I leave them in the case for the whole night). I have this unit (Anker Liberty Air) from yesterday, and I notice that with the charging case fully charged, put the buds inside does not charge the them. I tend to use just the left earbud about 80% of the time, while the right earbud stays in the charging case. Note. Otherwise you may contact the support. ... Now the left earbud will automatically connect to the right earbud.
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